Store Reviews

We value the feedback we get.
We think you will, too.

We make more than 500 deliveries every week across the nation.  A few days after delivery, our customers get an email survey about their experience, with 3 simple questions.  Our favorite is: 'How likely is it that you would refer us to a friend?' You'll see below how much feedback we get every week.  We love to hear the good, and pay special attention to problems.  We don't smile until you do.

28278 Customer Reviews

4.67 out of 5 stars


 
    
Steven Cuber
10/24/2021
His office chair is great, and it is a very formal company. I received an office chair

 
    
NANCY
Jensen Beach, FL
10/20/2021
Customer did not leave a comment.

 
    
RENAE
Falls Church, VA
9/30/2021
Customer did not leave a comment.

 
    
Terri
Annapolis, MD
9/30/2021
Ben did a great job! His use of the design simulator was very helpful, especially for figuring out what would fit. Also, lots of leather choices.

 
    
LINDA
Victor, NY
9/25/2021
Customer did not leave a comment.

 
    
LAURIE
The Woodlands, TX
9/22/2021
Customer did not leave a comment.

 
    
ROBERTO
Woodland Hills, CA
9/22/2021
Awesome salesgirl.

 
    
CULLEN
Chestnut Hill, MA
9/21/2021
Customer did not leave a comment.

 
    
NORMA
Raleigh, NC
9/21/2021
I was very happy with the immediate responses to my questions. Thank you very much.

 
    
BETSY
Sarasota, FL
9/21/2021
This is the second complete condo we have furnished in the last year. First condo is stunning. Working with Leigh has been a dream and effortless.

 
    
BECKIE
Raleigh, NC
9/20/2021
Donna was wonderful to work with. She took her time showing me different fabrics and offered her ideas on accent chairs and side tables as well. I enjoyed meeting her!

 
    
JANET
Concord, NC
9/19/2021
Customer did not leave a comment.

 
    
CHRISTINA
Richmond, VA
9/18/2021
We are proud Phyllis customers who appreciate the quality, style, and value of our purchases through the years. We were especially delighted to work with Kristen Johnson, a newer associate to the team. Her enthusiasm, knowledge, and attention to detail made her a joy with which to work.

 
    
XIOMARA
Jensen Beach, FL
9/17/2021
Excellent customer service!

 
    
GLORIA
Pineville, NC
9/17/2021
Very good service.

 
    
LISA AND GARY
Lawrenceville, NJ
9/15/2021
Kathleen Barry is knowledegable, consultative, and a true pleasure to work with. She is the reason we continue to shop at Phyllis!

 
    
PHILIP & SUSAN
Amherst, NY
9/15/2021
Customer did not leave a comment.

    
SCOTT
Estero, FL
9/12/2021
Richard has been great to work with!

 
    
ERIN
Atlanta, GA
9/11/2021
Our Consultant Leila went above and beyond to educate us on how the furniture is built and how to care for it in the future. She made sure we were satisfied with the product we selected and could not have been more professional.

 
    
BOBBY
Raleigh, NC
9/10/2021
Molli was great to deal with, she seemed very knowledgeable and was most helpful in our decision to purchase a new sofa.

 
    
APRIL
Atlanta, GA
8/29/2021
Brenda was great!!

 
    
ANGELA
Manchester, MO
8/29/2021
Customer did not leave a comment.

 
    
LAUREN
Lawrenceville, NJ
8/29/2021
Michelle was very easy to work with and very helpful.

 
    
MELISSA
Kennesaw, GA
8/29/2021
Customer did not leave a comment.

 
    
TENA
Buford, GA
8/29/2021
Customer did not leave a comment.

 
   
DANIELLE
Garden City, NY
8/29/2021
I am awaiting my purchase. I cant seem to trace this order. My consultant stepped in but I havent heard from anyone yet! Otherwise I was pleased with the service she provided .

 
    
MIKE & VAL
Tucson, AZ
8/26/2021
Kerry has been great to work with. We so appreciate his knowledge, availability, and patience. He has a good design eye and has been so helpful to us in picking out our beautiful new furniture.

 
    
TONYA
Richmond, VA
8/26/2021
Customer did not leave a comment.

 
    
KAREN
Dublin, OH
8/23/2021
My husband and I were so impressed by Ashley's knowledge. We've never encountered a furniture sales associate who actually wasn't just a body to write up a sale. She was really helpful in the design stage and she had a wonderful personality.

 
    
GREGORY
Paramus, NJ
8/23/2021
Customer did not leave a comment.

 
    
LARRY
Pineville, NC
8/22/2021
Marty has made the time to listen to our new home story, interests, and how we plan to utilize our space.He has a keen eye for detail, space, fabrics,and is considerate of our budget.Thank you Marty!Larry

 
    
LARRY
Pineville, NC
8/22/2021
Marty has been excellent to work with through our new home journey.

 
    
CINDY
Amherst, NY
8/15/2021
Customer did not leave a comment.

 
    
LINDA
The Woodlands, TX
8/13/2021
I actually liked a sofa at another store better, but Debi and Nancy gave the utmost wonderful customer service. With staff like these two ladies, I could not go with choice number one. Phyllis was awesome!

 
    
ANDY AND CARRIE
Atlanta, GA
8/13/2021
Customer did not leave a comment.

 
    
Ken
Jensen Beach, FL
8/13/2021
Dee and Paul are very professional and helpful. We have been very pleased with Phyllis and will continue to be a customer as we look to complete our new home furnishings.